WP Objectives

Within the general goal of promoting urban governance in the knowledge society, the work package involves the following specific objectives:

  1. To understand the relations and conditions which drive local governments, businesses and NGOs in European cities to work together towards e-governance by analyzing
    • E-readiness for e-governance
    • The e-processes by which institutions, organizations, companies and societies 'guide' themselves and by which these bodies interact with each other, with their 'clients' and with the public
    • How urban community and society organizes itself for collective decision making and also provides transparent mechanisms for seeing those decisions through
    • How e-governance assists and enhances sustainable urban development
  2. To elaborate how 'e-democracy' and 'e-government' can be integrated in the innovative vision of 'e-governance' in cities to seek
    • New ways of political participation and role built on external interactions and relationships (e-democracy; e-citizens; e-society, e-community)
    • New public management and development practices (e-management; e-policy)
  3. To improve social inclusion for people with disabilities and for the ageing population, through the evaluation of assisting technologies and the integration of e-accessibility guidelines in the City e-Governance Policy Model
  4. To identify the adequate paths and steps leading to
    • Local government work and process re-design (organizational innovation)
    • Technology enhancement and development (ICTs for transformation of government external workings by processing and communication data: e-administration with e-citizens and e-society)
  5. To draft an urban e-governance policy model based on the following interrelated schemes:
    • Connections within government ('joined-up' thinking)
    • Connections between government and businesses/citizens (transforming service delivery; working better with businesses; talking and listening to citizens; exchange information and opinion)
    • Connections within and between NGOs (learning and concerted actions)
    • Connections within and between communities (socio-economic development and partnerships): Civic society model of e-government for sustainability of e-communities.